Welcome to our Questions and Answers page where we’ll add actual conversations customers had before the transport. To start we’ll try and separate them as best we can and the more we add the better this page should be. We’ll continue to try to keep this updated and hopefully get enough data in here to find the info that you need. Thanks, Houston Auto Shipping
Question:
Hello Mr. Transporter,
I am interested in using your service to ship the car. I am open as far as the date, the only problem is that I live in Fredericksburg and the car is in Houston. I may or may not be able to meet your driver for the pickup but my daughter (who owns the car) should be available. The Blazer has been extensively modified for off-road use and is jacked up about two feet. I started it several months ago with no problem but it also has a heavy-duty winch just in case. I will be in Houston tomorrow and will telephone you to make further arrangements.
Rgds,
Charles
Ansewer:
OK Yes, that’ll be fine they’ll just need the keys to steer it if it doesn’t drive. Send me the address details and I’ll get to work and keep you posted with the driver’s schedule. It’s off and on as far as timing because of the route.
Notes:
Anytime you ship a vehicle that may or may not be in the running condition it’s more challenging and we need to know about it. Because this is an interstate transport and has its own winch their wont be an extra charge. Usually to load a non-running vehicle or INOP its 150$ extra
Question:
The customer received a basic rate which is based on driver availability. When you need to hit certain dates for a route that isn’t common(Dallas to Houston) it will get expensive and still have a chance not to hit those dates.
Customers Question: Hello I needed my Car picked up on the 6th of Feb and delivered on the 8th what do I need to do?
Answer:
I wouldn’t recommend doing it that way. You’ll pay a crazy rate to get a driver to confirm dates like that. Anytime you need the drivers to hit dates they charge way more because the industry isn’t built that way. You can try and get lucky but that’s the only way to keep the rate the same. I’d keep the rate the same and the dates of pickup and delivery should be close. Just deal with uber and or Lyft to get around while you don’t have your vehicle.
Notes:
In the auto shipping industry, all dates are estimates unless otherwise noted. Also if there’s an act of god like a breakdown then dates will not be hit. It will never be like UPS or USPS where you can pick days. Maybe that’s why UPS doesn’t deliver cars
Question:
My question for you is this car has been lowered and was worried that it would not drive up a “ramp” Is the enclosed trailer have a flat lift? Or would this car work on your open trailer?
Answer:
Yeah in that case it’s best to go enclosed. That’s really the only reason to ship enclosed besides customer preference and or insurance needs. Also, the front bumper on that car is really long so you’ll prob rub it if you go open it.
Anytime there might be a case where damage can occur, it’s always best to play it safe. Loading and unloading are mainly where damage occurs.
Houston Auto Shipping | Randon Q&A (Questions & Answers)
